Shipping policy
Shipping and Delivery Policy
At SALAM, we’re committed to providing a smooth and hassle-free shopping experience with door-to-door delivery across Lebanon. Your order will be safely delivered by our team or trusted courier partners. Enjoy free delivery on all orders within Lebanon!
Overview
Delivery Timeframe
- Expect your order within 2-5 business days after receiving your order confirmation email.
- During high seasons or special events, there may be slight delays. We appreciate your understanding and patience.
Delivery Schedule
- Monday to Saturday.
- Sunday and public holidays: (no delivery on these days).
Order Tracking
Once your order is shipped, you will receive a tracking link to monitor your delivery status. Simply click on the link below to track your order:
You can use this link to check the current status of your shipment directly with the courier.
Quality Check
- We ensure that all products undergo a quality check before shipment. If your order does not match what you ordered, or if there are any issues with the item, please contact us immediately.
- We will offer a replacement (if in stock) or allow you to choose an alternative product, with no additional delivery charges.
Free Delivery
- Enjoy free delivery on all orders within Lebanon! There are no hidden charges for delivery.
Contact Us
If you have any questions or concerns about your delivery, don’t hesitate to reach out to us at info@salamofficial.co. Our team is ready to assist you and ensure your experience is seamless.